These Terms of Service ("Terms") constitute a legally binding agreement between you or the organization you represent ("Customer") and Hirevex AI, Inc., a Delaware corporation ("Hirevex AI," "we," "us," or "our"), governing your access to and use of the Hirevex AI platform, APIs, documentation, and related services (collectively, the "Services").
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, you may not access or use the Services.
Hirevex AI provides an adaptive intelligence platform for enterprise security operations, including behavioral analytics, threat detection, operational intelligence, and workflow automation capabilities. The Services are offered on a subscription basis and may include:
We reserve the right to modify, suspend, or discontinue any aspect of the Services with reasonable prior notice to enterprise customers. Beta or preview features are provided without warranty and may be discontinued at any time.
To access the Services, you must register for an account and provide accurate, current, and complete information. You are responsible for:
Administrators may configure role-based access controls within their organization's account. Account sharing or transfer outside your licensed organization is prohibited without prior written consent.
You retain all ownership rights to the data, content, and information you submit to the Services ("Customer Data"). You grant Hirevex AI a limited, non-exclusive license to process Customer Data solely as necessary to provide the Services as described in these Terms and our Privacy Policy.
Hirevex AI retains all rights, title, and interest in the Services, platform, underlying models, algorithms, software, and documentation. Nothing in these Terms transfers any intellectual property rights to you beyond the limited license to access and use the Services during your subscription term.
If you provide feedback, suggestions, or ideas regarding the Services, you grant us a perpetual, royalty-free license to use such feedback without restriction or compensation.
You agree to use the Services only for lawful purposes and in accordance with these Terms. Prohibited activities include but are not limited to:
We reserve the right to suspend or terminate access for violations of this policy, with or without notice depending on severity.
Fees, billing cycles, payment terms, and any usage-based charges are specified in your Order Form or on our pricing page. Unless otherwise stated:
Hirevex AI warrants that the Services will perform materially in accordance with the documentation during the subscription term. In the event of a material breach of this warranty, your sole remedy is the re-performance of the affected Services or a prorated refund of fees paid for the affected period.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. SYMBIOSIS AI DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CYBERSECURITY TOOLING REDUCES RISK BUT CANNOT GUARANTEE THE PREVENTION OF ALL SECURITY INCIDENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SYMBIOSIS AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.
OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION DOES NOT APPLY TO BREACHES OF CONFIDENTIALITY OR DATA PROTECTION OBLIGATIONS.
Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation survives termination of these Terms for a period of five (5) years, and indefinitely for trade secrets.
Either party may terminate these Terms for material breach if the breach is not cured within thirty (30) days of written notice. Either party may also terminate immediately for insolvency, fraud, or violations of the Acceptable Use Policy. Upon termination:
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law provisions. Any disputes arising under these Terms shall first be submitted to good-faith negotiation. If unresolved within thirty (30) days, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association, seated in Wilmington, Delaware.
These Terms, together with any applicable Order Forms, constitute the entire agreement between the parties. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision does not constitute a waiver. These Terms may not be assigned by Customer without our prior written consent.
For questions regarding these Terms, contact our legal team at legal@hirevex-ai.com or write to: Hirevex AI, Inc., Legal Department, 1209 Orange Street, Wilmington, Delaware 19801, USA.